Privacy Notice

Last updated 28/11/2024

Introduction

We are committed to safeguarding the privacy of our website visitors and customers of our services.

This notice applies where we are acting as a data controller with respect to your personal data, which means that we determine the purposes and means of the processing of that personal data.

This privacy notice explains what personal data we collect from you or about you. It sets out why we collect, use, and protect your personal data, and what rights you have over that data.

Who we are

Landytech Limited are located at 52A Cromwell Road, London, SW7 5BE. We are registered in the UK at:

  • Companies House under number 11666126.
  • Information Commissioner’s Office (ICO) under number ZA484082.

What we do

Landytech provides an investment reporting platform designed for asset owners, managers, and advisors who handle complex portfolios. It serves as a reliable source of investment data, offering analytics, reporting, and collaboration tools that are essential for enhancing performance.

The personal data that we collect

We process the following categories and types of personal data about you:

  • Contact Data: We may process data enabling us to get in touch with you This contact data may include your name, email address, telephone number, postal address and/or social media account identifiers. The source of the contact data is you and/or your employer.
  • Enquiry Data: We may process information contained in any enquiry you submit to us regarding products or services.
  • Account Data: We may process your user account data, which may include your account identifier, name, email address, business name, account creation and modification dates, website settings and marketing preferences. The primary source of the account data is you and/or your employer, although some elements of the account data may be generated by our website.
  • Communication Data: We may process information contained in or relating to any communication that you send to us or that we send to you. This may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms.
  • Usage Data: We may process data about your use of our website and services. This may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency, and pattern of your service use. The source of the usage data is our analytics tracking systems.

Purposes of processing and legal bases

When we process your personal data, we will need this for a variety of purposes, as noted alongside the types of data collected about you. More specifically, the purposes for which we will need your personal data, and the legal bases that we rely on to process this data are outlined below.

Operations

We may process your personal data for the purposes of operating our website and putting website users in contact with relevant services providers.

The legal basis for this processing is our legitimate interests, namely the proper administration of our website, services, and business. Our legal basis may also be for the performance of a contract that we have with you and where we need your data in order to provide the contracted services to you.

Relationships and communications

We may process contact data, enquiry data, account data and/or communication data for the purposes of managing our relationships, communicating with you (excluding communicating for the purposes of direct marketing) by email, SMS, post, telephone, providing support services and complaint handling.

The legal basis for this processing is consent where you have agreed to our communications with you. Where you contact us through our contact form or details on the website. Our legal basis may also be legitimate interests as we will need to process this data in order to respond to you.

Personalisation

We may process enquiry data, account data and/or usage data for the purposes of personalising the content or advertisements that you see on our website and through our services to ensure that you only see material that is relevant to you.

The legal basis for this processing is your consent.

Direct marketing

We may process contact data, enquiry data and/or account data for the purposes of creating, targeting, and sending direct marketing communications by email, SMS, and making contact by telephone for marketing-related purposes.

The legal basis for this processing to our corporate subscribers or business individuals is legitimate interests. The legal basis for individuals is your consent. All individuals, business and otherwise, can opt-out of our directed marketing at any time.

Research and analysis

We may process enquiry data, usage data and/or communication data for the purposes of researching and analysing the use of our website and services, as well as researching and analysing other interactions with our business.

The legal basis for this processing is our legitimate interests, namely monitoring, supporting, improving, and securing our website, services, and business generally.

Record keeping

We may process your personal data for the purposes of creating and maintaining our databases, back-up copies of our databases and our business records generally.

The legal basis for this processing is our legitimate interests, namely ensuring that we have access to all the information we need to run our business properly and efficiently in accordance with this notice. Our legal basis for recordkeeping may also be to comply with our legal obligations where we are required to keep certain records for set timeframes. Below you can find more information around our retention timeframes.

Security

We may process your personal data for the purposes of security and the prevention of fraud and other criminal activity.

The legal basis of this processing is our legitimate interests, namely the protection of our website, services and business, and the protection of others, as well as our legal obligation to comply with laws around fraud prevention and criminal activity prevention.

Insurance and risk management

We may process your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks and/or obtaining professional advice.

The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.

Legal claims

We may process your personal data where necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

The legal basis for this processing is our legal obligation to comply with legal proceedings, and for the protection and assertion of our legal rights, your legal rights, and the legal rights of others.

Online applications

Where you apply for an open position via our website, we collect your full name, contact details, address, LinkedIn profile, resume/curriculum vitae, right to work eligibility, and any other documents you provide to us. We need this information to process your application and consider you for the role for which you have applied.

Our legal basis for processing this data is for the performance of an employment contract should your application be successful.

Personal data collected about you from third parties

We also collect personal data about you from third parties for the purpose of getting in contact with you and carrying out direct marketing. These third parties include:

  • Data brokers and sales intelligence platforms. To collect and use your personal data for this purpose, we rely on the lawful basis of legitimate interests, where we have the interest and aim of ensuring that we are able to gather relevant data to offer our services. For any electronic marketing directed at individuals, we rely on your consent.
  • Vendors we have worked with, such as event organisers at tradeshows. To collect and use your personal data for this purpose, we rely on the lawful basis of consent.

Providing your personal data to others

We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this privacy notice.

As with most organisations, we also use service providers to help deliver our services and keep your data secure. When we use these service providers, it is necessary for us to share your personal data with them. This includes service providers who assist us with the management of the website, application management for candidates, financial service providers for managing our payments, and/or any IT service providers.

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice.

Finally, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

International transfers of your personal data

In the circumstance where your personal data is transferred to and stored in countries outside the UK and the European Union, we always ensure that we have the appropriate measures in place to allow for that transfer of your data. This will typically occur when service providers are located outside the UK and the European Union or if you are based outside the UK and the European Union.

Some of these jurisdictions require different levels of protection in respect of personal data and, in certain instances, the laws in those countries may be less protective. We will ensure that your personal data is only used in accordance with this privacy notice and applicable data protection laws and is respected and kept secure. Where your data is transferred outside of the UK, we make sure that your data is given the same level of protection, either because that country, territory or international organisation has a comparable data protection standard (Adequacy), or by using another appropriate safeguard such as standard contractual clauses.

You can obtain information on the data transfer mechanisms that we rely on by visiting the relevant page on the Information Commissioner’s Office available here, or by contacting us using the details set out in the “How to contact us” section of this notice.

How long we hold your personal data

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.

Your rights

Data protection laws provide you with various rights which can be exercised when your personal data is being processed. Under the UK data protection laws, you have the following rights under certain circumstances:

  • Right to be informed – you are entitled to know how your personal data is used.
  • Right to access your data – you can ask for copies of your personal data.
  • Right to rectification/correction – you can ask us to rectify inaccurate personal data and to complete incomplete personal data.
  • Right to erasure – you can ask us to erase your personal data.
  • Right to restrict processing – you can ask us to restrict the processing of your personal data.
  • Right to object to processing – you can object to the processing of your personal data, and can object to direct marketing at any time.
  • Right to data portability – you can ask that we transfer your personal data to another organisation or to you.
  • Right to complain to a supervisory authority – you can complain about our processing of your personal data (see more information below).
  • Right to withdraw consent – to the extent that the legal basis of our processing of your personal data is based on consent, you can withdraw that consent.

You may exercise any of your rights in relation to your personal data by using the contact details set out below.

Complaints

If you are unhappy with any aspect of this privacy notice, or how your personal data is being processed, we ask that you please contact us as a first instance.

If you are still not happy, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

  • By post:
    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    Wilmslow
    Cheshire
    SK9 5AF
  • By live chat: https://ico.org.uk/global/contact-us/live-chat
  • By email: casework@ico.org.uk
  • By phone: +44303 123 1113
  • https://ico.org.uk/global/contact-us/

Third party websites

Our website includes hyperlinks to, and details of, third party websites. For information about how those third parties may use your personal data, please read their privacy notices directly.

Personal data of children

Our website and services are targeted at persons over the age of 16.

If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

How to contact us

This website is owned and operated by Landytech Limited.

Our principal place of business is at our registered office.

You can contact us in the following ways:

Our Data Protection Officer

The contact details for our data protection officer are as follows:

  • By post:
    DataCo International UK Limited
    Suite 1, 7th Floor, 50 Broadway
    London, United Kingdom
    SW1H 0BL
  • By telephone: +44 2035 146 557
  • By email: privacy@dataguard.co.uk

Amendments

We may update this privacy notice from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are aware of any changes to this privacy notice.

We may notify you of significant changes to this privacy notice.